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3 Implementing Accountability

Good governance is a condition sine qua non to be accountable, and accountability must be a part of the DNA of the organisation. In section 3.1 we examine the recommendations issued from the data protection domain. In section 3.2 we identify the lifecycle for accountability, which addresses both core organisational processes and service-delivery processes.

In section 3.3 and the following subsections, we identify a control framework structured into functional areas, and then a series of best practices for each phase of the lifecycle. This is captured in the second block of the Accountability Reference Framework diagram (Figure 10).

Accountability Reference Framework - Processes

Figure 10: Accountability reference framework - processes.

In section 3.5, we revisit the question of end-to-end accountability, focusing on the impact in regards to governance and organisations.