Improving Cloud Assurance and Transparency Through Accountability Mechanisms

Accountability is a critical prerequisite for effective governance and control of corporate and private data processed by cloud-based information technology services. This chapter clarifies how accountability tools and practices can enhance cloud assurance and transparency in a variety of ways. Relevant techniques and terminologies are presented, and a scenario is considered to illustrate the related issues. In addition, some related examples are provided involving cutting-edge research and development in fields like risk management, security and Privacy Level Agreements and continuous security monitoring. The provided arguments seek to justify the use of accountability-based approaches for providing an improved basis for consumers’ trust in cloud computing and thereby can benefit from the uptake of this technology.

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